Customer support
Route inbound calls to the right agent, record for quality, and offer a callback queue instead of a busy tone.
Global voice that reaches every customer, everywhere. One platform for inbound and outbound calling, cloud SIP trunking, Voice OTP, critical notifications and number masking — over direct operator connections in 178+ countries.
Provision numbers, place calls, build IVR flows and stream live audio — from one platform and one bill.
POST /callsDirect operator connection
Your delivery arrives in fifteen minutes.
Real numbers stay private
Route inbound calls to the right agent, record for quality, and offer a callback queue instead of a busy tone.
Automatically fall back from SMS to a spoken passcode when a message is delayed, helping customers complete verification.
Deliver appointment reminders, delivery windows and incident escalation as a real call in the customer’s language.
Let drivers, couriers and buyers talk without revealing their real phone numbers, with privacy built into each call.
Bring your own carrier into your CCaaS or PBX with elastic channels, local caller ID and transparent per-minute billing.
Present a local caller ID and use answering machine detection to skip voicemail, so agents focus on live conversations.
Illustrative flows · No real requests.
Direct operator connections and sub-second call setup reduce latency and keep conversations moving under peak load.
933+ direct voice connections, intelligent routing and automatic failover maintain call quality and service continuity.
A self-service console, clear documentation and multilingual SDKs help you go live the same day.
Multi-point collection, real-time CDRs and charted analytics, accessible by API, email or console.
STIR/SHAKEN, GDPR-aligned data handling, CNAM and branded calling support trusted outbound calls.
Zero monthly rental and zero service fee, with transparent per-minute and per-number pricing.
DEVELOPER EXPERIENCE
One consistent REST API, idempotent requests and signed webhooks for call events. SDKs for Node.js, Python, Java, PHP, Go and .NET.
Contact Uscurl -X POST https://api.innopaas.com/voice/v1/calls \ -H "Authorization: Bearer $INNOPAAS_KEY" \ -H "Content-Type: application/json" \ -d '{ "from": "+6568001234", "to": "+5511987654321", "voice": {"language": "pt-BR", "gender": "female"}, "say": "Your delivery arrives in fifteen minutes.", "amd": true, "record": true, "statusCallback": "https://acme.io/hooks/voice" }' // 201 Created{ "callId": "ca_8f31...", "status": "queued", "price": "0.0124"}Node.js, Python, Java, PHP, Go and .NET
Receive signed events for every call state change.
Validate your integration with sandbox numbers and test credentials.
Export CDRs and connect to streaming analytics.