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100002 — Template not available

Error code `100002`: Template not available.

100002 is a non-success business code. A 2xx HTTP response can still contain it.

What it means

Template not available

Why it happens

The template is not approved, paused, or expired.

What to do

Use an approved, active template.

Retry guidance

Fix the cause, then resubmit. Do not repeat the same request unchanged.

Related

100xxx — SMS submission validation

Last updated on

Related topics

120004 — Template not approvedError code `120004`: Template not approved.100007 — Content does not match templateError code `100007`: Content does not match template.120003 — Number does not match template countryError code `120003`: Number does not match template country.

100001 — Sender not registered

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100003 — Sending method not supported

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What it means
Why it happens
What to do
Retry guidance
Related