020xxx — Identity and access

Public error codes in the `020xxx` range.

Note

This page lists the public error codes in the 020xxx range. Select a code for its cause and recommended action.

Codes

Code	Name	What to do	Retry
`020001`	Missing API key	Send the credential in the documented header.	Fix and resubmit
`020002`	Invalid API key	Check or replace the credential.	Fix and resubmit
`020003`	Insufficient permission	Ask an administrator to update the authorization.	Fix and resubmit
`020004`	Product or capability not enabled	Enable the product and grant the required access.	Fix and resubmit
`020005`	IP address not allowed	Correct the egress IP or the allowlist.	Fix and resubmit
`020006`	Account restricted	Check the account status and contact the administrator or support.	Fix and resubmit
`020007`	Trial scope restricted	Use an allowed target or upgrade the account.	Fix and resubmit
`020008`	Invalid request signature	Check the algorithm, secret, and exact signed content.	Fix and resubmit
`020009`	Authentication timestamp outside window	Synchronize the clock and generate a new authentication timestamp.	Fix and resubmit

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