Skip to content

Website Console

Get started Guides API Reference Help Changelog

API Reference

Overview Authentication Errors

Product APIs

© 2026 InnoPaaS

Privacy Terms Contact support Third-party licenses

LinkedIn Facebook X Instagram YouTube

Docs Assistant

Answers grounded in the documentation

Ask anything about the documentation. Answers include citations to the relevant pages.

Try one of these questions:

Enter to send · Shift+Enter for a new line · Esc to close
AI can make mistakes. Verify important details with the linked documentation.

020004 — Product or capability not enabled

Error code `020004`: Product or capability not enabled.

020004 is a non-success business code. A 2xx HTTP response can still contain it.

What it means

Product or capability not enabled

Why it happens

The account or key is not authorized for the requested capability.

What to do

Enable the product and grant the required access.

Retry guidance

Fix the cause, then resubmit. Do not repeat the same request unchanged.

Related

020xxx — Identity and access

Last updated on

Related topics

100006 — Destination not enabledError code `100006`: Destination not enabled.Sending domains and identity verificationConfigure DNS through the actual workflow, understand verification statuses, and separate customer and operator steps.030005 — No valid price configuredError code `030005`: No valid price configured.

020003 — Insufficient permission

Previous Page

020005 — IP address not allowed

Next Page

On this page

What it means
Why it happens
What to do
Retry guidance
Related