141017 — Internal processing failed
Internal processing failed
141017 is a post-acceptance email failure reason. It appears in send records or send_failed events, not as an HTTP acceptance error.
Meaning
Internal processing failed
What to do
Keep the Message ID and time, then contact support for diagnostics.
Retry guidance
Check the final result by Message ID first. Sending again after fixing the cause is a new business operation; do not automatically retry the accepted request.
Related docs
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